Take a moment to read through all our FAQs. 

How do I sign up for lessons or clinics?

All sign ups can be made via the Charlotte City Tennis app (available on the app store). You can also Click REGISTER NOW! at the top of the page or click here.

Do I need a membership?

No. All of our programming is “a la carte.” No memberships, no commitments. Just come play in whichever program is right for you!

Do I have to sign up online?

No. We can always add your name to the roster on our end (click here to email us). We accept cash, check, or card payments at the facility as well.

What information do you need when I create an account?

When you create an account on the CCT app or via the Wellness Living platform, please fill it out in its entirety so we can contact you about your clinic / lesson.

What's the weather policy?

If signed into a class, you will get a notification when it rains (at least one hour ahead of time…weather dependent) via email, text, or push notification.  You can update your communication settings in the CCT app. You will never lose a class when it’s cancelled because of rain – credit stays in your account.  

What's the cancellation policy?

If you cancel within 12 hours of your lesson or clinic, you LOSE your credit.  If before that time, the credit stays in your account.

Do I need to bring my own equipment?

We provide all equipment for our programs. Please let us know if you need a racquet, and we are happy to provide one. Our staff also makes recommendations about which racquet is right for you or your child.

Which clinic is right for me?

If you are unsure about which level of play, we encourage you to start at a lower level. It is always a better experience to move up a level instead of down.

Are clinics year-round?

Yes, times adjust based on time of year, but you can get started at anytime and again, since there are no memberships, you don’t have to wait to jump into a clinic or lesson.

Where are clinics / lessons located?

The clinic details are listed on the home page for the current day’s schedule and are also found when you register online.  If you are unsure where the locations are, please visit our Locations/Contact page.

When do clinic packages expire?

Review your receipt for details and mark it on your calendar so you don’t forget…or even better, go ahead and register for all your clinics now.  All drop in purchases have a 2-week expiration date. All clinic package purchases have a 2-month expiration date. Unlimited clinic packages are good for the month they are purchased. Each player can manage their clinic schedule via our online scheduler.

What is USTA League Play?

The United States Tennis Association league play is the country’s largest recreational league with more than 300,000 players nation wide competing on teams, meeting new people, and staying physically active.  Match play is based on the NTRP rating system so you will play with and against players of similar ability levels. Whether new to the game or a former player, there’s a spot for you!

What is NTRP?

Not sure what level of player you are?  Click HERE for a description of the levels, or ask one of our coaches.  Players also have the ability to self rate via a questionnaire once you become a USTA member.

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